San Bernardino City Unified School District
San Bernardino City Unified School District
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Customer Service
Perry Wiseman, Ed.D
Assistant Superintendent Human Resources

Esmeralda Sassaman
Bilingual Senior Clerk

777 N. F St.
San Bernardino, CA  92410

Ph: (909) 386-2564
Fx: (909) 884-9830

Monday - Friday
It is the expectation of the District that every person experience positive service. Our motto is: 

                                    "Every effort, every time, for every person."

How is Our Service?

You are very important to the San Bernardino City Unified School District. Our goal is to provide you with the best service possible. Please take the time to answer the following questions and make any comments you believe would help improve  our service. Click on one of the following links and submit your response when finished.

English Survey -
(survey in English)

Encuesta en Español - (survey in Spanish)

We also have a 24 hour customer service line, "We're Listening" available for your comments at (909) 386-2564.

The District's first customer service workshop was held in February, 1998. Consistent and sustained support from the Board of Education and Superintendent, coupled with the commitment of the District's City Schools / Community Partnerships for Customer Service Committee, provide the impetus and energy for continual program development and improvement.

The District received a Golden Bell Award from the California School Board Association in 2006 in the category of Parent / Community Involvement.


  • Administrative Office Customer Service Standards 
  • Outstanding Customer Service Awards 
  • School Customer Service Standards
  • Starfish Awards   

  • San Bernardino City Unified School District, 777 North F Street, San Bernardino, CA 92410, (909) 381-1100
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